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Frequently Asked Questions

FAQ

ABOUT BOTANICAL BAE

Botanical Bae is a Scandinavian-founded skincare brand created to bring gentle, effective and effortlessly luxurious formulas into everyday routines. Our products are made in Europe and crafted with certified natural and organic ingredients that respect both skin and environment.

All Botanical Bae products are manufactured in Europe, in Latvia, by experienced cosmetic formulators who specialise in ECOCERT-certified natural and organic skincare.

We combine Scandinavian simplicity with high-quality European formulation. Every product is made with certified ingredients, clean textures and a gentle, sensory feel designed to create moments of calm in your routine.

Botanical Bae was founded in Sweden by Katarina, a Creative Director with a long background in branding, visual design and product development. The brand was created from a desire to offer gentle, certified natural skincare with a premium feel, made in collaboration with experienced European formulators. Botanical Bae is built on Scandinavian values of simplicity, quality and honesty.

QUALITY & CERTIFICATIONS

Yes. Every product uses ECOCERT-approved natural and organic ingredients according to the COSMOS standard. Each product page states whether the formula is Natural or Organic certified.

Read more about ECOCERT COSMOS

Yes, all products are 100% vegan.

Always. No animal testing is conducted at any stage of development or production.

  • ingredients are natural or organically grown

  • formulations meet strict safety and purity requirements

  • no GMOs, microplastics or controversial petrochemicals are used

  • production respects biodiversity and the environment

INGREDIENTS

Yes. Our formulas are made with certified natural and/or organic botanical ingredients such as plant oils, aloe juice, flower waters and extracts.

We use gentle, COSMOS-approved fragrances. Any naturally occurring allergens are clearly listed in the INCI.

No. All Botanical Bae products follow the COSMOS/ECOCERT standard, which excludes ingredients such as parabens, silicones, sulfates, mineral oils, GMOs and microplastics. Our formulas are made with certified natural and organic ingredients instead.

Some formulas contain naturally occurring components from essential oils. If essential oils are included, they are shown in the INCI list.

  • ingredients are natural or organically grown

  • formulations meet strict safety and purity requirements

  • no GMOs, microplastics or controversial petrochemicals are used

  • production respects biodiversity and the environment

 

Read more about ECOCERT COSMOS

No. All ingredients comply with the ECOCERT/COSMOS standard and are GMO-free.

We do not position our products as allergen-free. Always check the full INCI list if you have known sensitivities.

PRODUCT USAGE

Our range is designed to be easy to combine. Each product page lists “Works well with” to guide you through suitable pairings.

Yes. Botanical Bae products are made to be layered and combined depending on your skin’s needs.

Most people notice softer, more hydrated skin within days. More visible improvements usually appear after 2–4 weeks of consistent use.

Products are best used within 12 months after opening. Each product includes a PAO (Period After Opening) symbol.

Store at room temperature and away from direct sunlight.

SENSITIVE SKIN & SAFETY

Many customers with sensitive skin enjoy our formulas. However, sensitivity varies widely, so we recommend a patch test before first use.

Apply a small amount to the inside of your forearm and wait 24 hours. If irritation occurs, discontinue use.

Most formulas are gentle, but we always recommend checking with your healthcare provider if you have concerns.

Products are best used within 12 months after opening. Each product includes a PAO (Period After Opening) symbol.

Never. Botanical Bae is fully vegan and cruelty free.

SUSTAINABILITY & PACKAGING

Sustainability is built into every part of our process,  from certified natural ingredients to responsible production in Europe.

Yes. All components are fully recyclable.

Our outer e-commerce packaging contains recycled material, and all product boxes and components are fully recyclable.

Our products follow ECOCERT requirements, which prohibit non-biodegradable and environmentally harmful ingredients.

Never. Botanical Bae is fully vegan and cruelty free.

ORDERS, DELIVERY & RETURNS

You can shop directly on our website or through selected retailers.

Yes. Botanical Bae ships throughout Europe. All orders are fulfilled from within the EU, ensuring smooth delivery and no additional customs charges for EU customers.

All orders are shipped from within the European Union, ensuring reliable delivery and straightforward logistics for all EU customers.

Buy only from our official website or authorised retailers.

We accept returns on unopened products within the timeframe stated in our return policy.

Occasionally. The best way to stay updated is to follow us on social media.

RETAILERS & WHOLESALE

Yes. We partner with selected stores and wellness businesses. Contact us for more information.

Absolutely. Reach out through our contact form and we will get back to you with details.